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Program Info

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JUMP! PlusTM or Premium Device Protection Plus featuring AppleCare Services for Apple Devices

JUMP! Plus or Premium Device Protection Plus featuring AppleCare Services for Apple Devices

Your Apple device is essential to keeping you connected. Whether you use it to text, call, email, or post, it's important that your device is ready when you need it. Device Protection covers your Apple device for:

  • Hardware Service (mechanical breakdown)
  • Accidental Damage (including liquid damage)
  • Loss
  • Theft

Enjoy next-business-day shipment of replacement devices at no additional cost (when available).

AppleCare Services

JUMP! Plus and Premium Device Protection Plus include AppleCare service and support,* providing you direct access to AppleCare technical support, hardware service with genuine Apple parts and certified repair or replacement at Apple Stores and Apple Authorized Service Providers.

View your service fee/deductible by device make and model.

JUMP! Plus and Premium Device Protection Plus customers also have access to:

  • Technical support services for connected devices through the Tech PHD app
  • Device content and ID protection services through McAfee Security for T-Mobile*

Program Brochures

For JUMP! Plus and Premium Device Protection Plus coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

ENG iOS

All States Except New York
Download Brochure

New York Only
Download Brochure



JUMP! Terms and Conditions

Click here to review the JUMP! terms and conditions. Premium Device Protection terms may vary by state and will be provided to you upon enrollment.

* Your new Apple device is eligible for AppleCare Services during the first 24 months from the date you purchase the device from T-Mobile and enroll in a plan that includes AppleCare Services, and as long as your plan coverage remains uninterrupted. Once your Apple device is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.

** McAfee Security for T-Mobile is not provided by Assurant. See Coverage Summary section for provider details.

JUMP! PlusTM or Premium Device Protection Plus for Android, BYOD and other Connected Devices

JUMP!Plus or Premium Device Protection Plus for Android, BYOD and other Connected Devices

Your device is essential to keeping you connected. Whether you use it to text, call, email, or post it's important that your device is ready when you need it. Device Protection covers your device for:

  • Hardware Service (mechanical breakdown)
  • Accidental Damage (including liquid damage)
  • Loss
  • Theft

Enjoy next-business-day shipment of replacement devices at no additional cost (when available).
View your service fee/deductible by device make and model.

JUMP!Plus or Premium Device Protection Plus customers also have access to:

  • Technical support services for connected devices through the Tech PHD app
  • Device content and ID protection services through McAfee Security for T-Mobile*

Program Brochures

For JUMP! Plus and Premium Device Protection Plus coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

Android Brochure Image

All States Except New York
Download Brochure

New York Only
Download Brochure


JUMP! Terms and Conditions

Click here to review the JUMP! terms and conditions. Premium Device Protection terms may vary by state and will be provided to you upon enrollment.

* McAfee Security for T-Mobile is not provided by Assurant. See Coverage Summary section for provider details.

JUMP!® or Premium Device Protection featuring AppleCare Services for Apple Devices

JUMP! or Premium Device Protection featuring AppleCare Services for Apple Devices

Your Apple device is essential to keeping you connected. Whether you use it to text, call, email, or post, it's important that your device is ready when you need it. Premium Device Protection covers your Apple device for:

  • Hardware Service (mechanical breakdown)
  • Accidental Damage (including liquid damage)
  • Loss
  • Theft

Enjoy next-business-day shipment of replacement devices at no additional cost (when available).

AppleCare Services

JUMP!and Premium Device Protection include AppleCare service and support,* providing you direct access to AppleCare technical support, hardware service with genuine Apple parts and certified repair or replacement at Apple Stores and Apple Authorized Service Providers.

View your your service fee/deductible by device make and model.

JUMP! Upgrades

And if you are financing your device with T-Mobile and enroll in JUMP!, when you're ready to upgrade and you've paid 50 percent of your device cost (including down payment and monthly payments), just trade in your current device in good working order. Any remaining Equipment Installment Plan (EIP) balance will be paid off. Then take advantage of T-Mobile's great pricing to purchase a new device.
Refer to JUMP! Terms and Conditions for details.

Program Brochures

For JUMP! and Premium Device Protection coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

ENG iOS

All States Except New York
Download Brochure

New York Only
Download Brochure


JUMP! Terms and Conditions

Click here to review the JUMP! terms and conditions. Premium Device Protection terms may vary by state and will be provided to you upon enrollment.

* Your new Apple device is eligible for AppleCare Services during the first 24 months from the date you purchase the device from T-Mobile and enroll in a plan that includes AppleCare Services, and as long as your plan coverage remains uninterrupted. Once your Apple device is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.

JUMP!® or Premium Device Protection for Android and other Connected Devices

JUMP! or Premium Device Protection for Android and other Connected Devices

Your device is essential to keeping you connected. Whether you use it to text, call, email, or post it's important that your device is ready when you need it. Premium Device Protection covers your device for:

  • Hardware Service (mechanical breakdown)
  • Accidental Damage (including liquid damage)
  • Loss
  • Theft

Enjoy next-business-day shipment of replacement devices at no additional cost (when available).
View your service fee/deductible by device make and model.

JUMP! Upgrades

And if you are financing your device with T-Mobile and enroll in JUMP!, when you're ready to upgrade and you've paid 50 percent of your device cost (including down payment and monthly payments), just trade in your current device in good working order. Any remaining Equipment Installment Plan (EIP) balance will be paid off. Then take advantage of T-Mobile's great pricing to purchase a new device.
Refer to JUMP! Terms and Conditions for details.

Program Brochures

For Premium Device Protection coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

Android Brochure Image

All States Except New York
Download Brochure

New York Only
Download Brochure


JUMP! Terms and Conditions

Click here to review the JUMP! terms and conditions. Premium Device Protection terms may vary by state and will be provided to you upon enrollment.

* McAfee Security for T-Mobile is not provided by Assurant. See Coverage Summary section for provider details.

Device Protection (basic)

Device Protection (basic)

Your device is essential to keeping you connected. Whether you use it to text, call, email, or post it's important that your device is ready when you need it. Device Protection covers your device for:

  • Hardware Service (mechanical breakdown)
  • Accidental Damage (including liquid damage)
  • Loss
  • Theft

View your deductible by device make and model.

Program Brochures

For Device Protection coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

Android Brochure Image

All States Except New York
Download Brochure

New York Only
Download Brochure

McAfee® Security for T-Mobile

McAfee Security for T-Mobile

Mcafee Logo

McAfee Security for T-Mobile provides comprehensive antivirus, identity and privacy protection for your PCs, Macs, smartphones, and tablets. This ultimate all-in-one subscription is included with your JUMP! Plus or PDP Plus subscription, and allows you to:

  • Help Keep your identity and devices secure against the latest viruses, malware and online threats
  • Safeguard your mobile devices from viruses, data loss and risky apps
  • Receive alerts if your personal or financial info are found at risk on online black markets
  • Efficiently recover from a lost wallet or ID theft with dedicated support agents, backed by $1M insurance for qualifying recovery costs*
  • Forget your passwords and let the True Key™ app remember and fill them for you

Download the app from Google PlayTM or the App Store! You can get more information by visiting https://tmobile.mcafeemobilesecurity.com/.

* Subject to the terms and conditions of the applicable insurance policy. Please visit [URL needed] for more information.

Tech PHD

Tech PHD

Logo Tech Phd Small

The Tech PHD app provides you with easy access to live tech Analysts, support for your device and those it connects to, and useful tips tailored to your specific device.

It's like having your very own Personal Help Desk.

Download the app today!

mytechphd.com/install

Pic1 Tap To Talk


Tap-to-Talk
*
Allows you to quickly connect and speak to a Tech PHD Support Analyst. Get immediate access to technical and diagnostic support - not only for phones, but for all connected devices including printers, routers, game consoles, smart TVs, thermostats and many more…


Pic2 Tap To Chat


Tap-to-Chat
*
Prefer to chat? No problem. Tech PHD Support Analysts are here to help you solve your technical issues quickly and easily.

*Once your subscription has been verified, service will be enabled within 72 hours.


Pic3 Device Tips


Device Tips

Discover ways to get more out of your device. Did you know that your device can remind you to drink water? It can even check your heartbeat! Tap on Tips to learn more.

Premium Handset Protection for Prepaid Customers

Premium Handset Protection for Prepaid Customers

With Premium Handset Protection, you won't miss a beat if your device is

  • Accidentally Damaged (including liquid damage)
  • Lost
  • Stolen
  • Malfunctioning due to mechanical or electrical breakdown

View your deductible by device make and model.

Program Brochures

For Premium Handset Protection (Prepaid) coverage & premium summaries with exclusions, deductibles and provider information, click on the link below to download the brochure:

Prepaid Brochure Image

All States Except New York
Download Brochure

New York Only
Download Brochure