Date of Incident
Note: Once submitted, this date cannot be changed.
Our records show that more than one device is associated with
this mobile number. Please provide the serial number (IMEI) for the
device you wish to claim.
Unfortunately, the serial number entered does not match our
records. Please try again.
Continue with your T-Mobile ID - a fast, secure way to file your claim:
MyT-Mobile.com ID login
No, thanks. Continue.
For accidental damage, loss or theft claims, or if you are a Prepaid customer, Continue.
If you are experiencing mechanical issues with your device (e.g. doesn’t power on or has charging issues), call T-Mobile at 1-800-937-8997.
Protect your device and enjoy peace of mind.
Find your deductible.
All you need is your device's make and model.
Get quick answers
to many of our most commonly asked
Check out our FAQs.
Learn more about
Assurant Solutions and
how we provide protection
for your mobile devices.
4.25 average on
4.90 average on
4.40 average on 21,000+
Ratings and reviews are based on the
sale of Assurant Solutions products and are updated quarterly.