Date of Incident
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this mobile number. Please provide the serial number (IMEI) for the
device you wish to claim.
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records. Please try again.
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If your T-Mobile device has malfunctioned due to mechanical or electrical breakdown please call T-Mobile at 1-877-778-2106. A T-Mobile associate will help you in filing your claim.
Pay In Advance customers with a mechanical or electrical breakdown claim, click the Continue button below.
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